Any persons partaking in this tour agree to be under the responsibility of themselves, and only themselves. The company Tourford will not accept any liability for any circumstances which occur to individuals during the allotted tour times, for the activity itself takes place at members’ own risks, and takes place fully on public land.

 

Proof of Age or Concessionary Status

Where tickets have been purchased at a concessionary rate, you may be requested to provide proof of concessionary status. 

 

Photography, Video and Audio Recording

Photographs you take during the tour may only be used for personal, private, non-commercial purposes. If you choose to make it publicly available (e.g. on social media), you are expected to have gained verbal consent of the guide, sellers or other members of the tour group, and are posting such images at your own liability.

Video and audio recordings you make during the tour may only be used for personal, private, non-commercial purposes and must not be made publicly available unless permission is otherwise granted.  Please note that the content of the tour is subject to copyright.

Some places visited on the tour may have additional restrictions which you must observe.

At times we will take pictures of tours for use on our website or social media. If we take any images of the tour, we shall endeavour to avoid showing participant faces, unless verbal consent is given by the participant. Your purchase of a ticket to one of our tours assumes you have granted permission for photographs to occur of the activity. You can email us at any time to remove consent and we shall take down images within 30 days of the request being received.

We cannot be held accountable or liable for the use of any images taken of you by other participants in the tour or by other individuals who may photograph you while you participate in a tour with us.

 

Refunds and Cancellations

As you are purchasing tickets for an event, we are not obliged to provide a refund in the event of cancellation on your part. No refund will be offered for any weather or event outside of the Tour’s control, including participants’ fitness and/or any other reasons they are unable to complete the tour.

However, we will refund any cancellation made at least 24 hours before the time of the tour.

Otherwise, if you are unable to attend, we can transfer your tickets to a tour at a different time or date (subject to availability) in the following 14 days, or to another person, provided you advise us 24 hours before the tour starts.

 

Nuisances

We reserve the right to refuse attendance and admission to the tour in reasonable circumstances or to request you to leave the tour, and to take appropriate action to enforce this right.

 

Loss, Damage, Injury, Death

We cannot be held responsible for the loss of or damage to your personal property during the tour. Please keep your belongings with you at all times.

We shall not be responsible for any death or personal injury during the tour, howsoever caused, save where caused by our negligence or for any other matter for which it would be illegal for us to limit, or attempt to limit, our liability.  For example, when the guide crosses a road it does not necessarily mean it is safe for you to do so and you should take all precautions that you would normally.

In the event that a tour has to be cancelled or abandoned part way through, we will not be liable for any accommodation, travel or other costs you incur.

In no circumstance shall we be liable for any indirect, special or consequential loss, including but not limited to loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation whether in contract, tort or otherwise arising out of or in connection with this agreement or purchases made through this website, save where such liability cannot be excluded by law.

In any case, our liability to you is limited to the purchase price of the tickets you have purchased.

 

Third Party Websites

We may provide links on our website to the websites of other companies or organisations, whether affiliated with us or not.  We cannot accept any liability for tickets you purchase from companies or organizations to whose website we have provided a link on our website.

 

Privacy

Your personal information will be held on secure servers.  We will use your personal information only for the purposes of providing the tour to you, and will not divulge it to any third party, save as required to our contracted service providers for the necessary operation of this website and our ticketing partner (e.g. payment processing). 

 

General

We may modify any of these terms and conditions at any time by providing the modified terms each time you make a purchase, therefore you should check these terms each time you make a purchase.

All disclaimers, indemnities and exclusions in these terms and conditions shall survive termination of the agreement between you and us for any reason.

English Law governs these terms and conditions and each party submits to the exclusive jurisdiction of the English courts.

Neither party shall be liable to the other to the extent that any liability relates to an event over which that party has no control.

The parties shall not assign this agreement to any other party without the other’s consent.

No part of this agreement is enforceable by anyone who is not a party to it, pursuant to the Contracts (Rights of Third Parties) Act 1999.

These terms do not affect your statutory rights as a consumer.